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Privacy Policy

Privacy Policy and Data protection

Consent to collection, storage, processing, distribution and usage of personal data in relation to the order.

Compliance with legal data protection regulations. Collection, storage, processing, distribution and usage of necessary data

The Seller undertakes in relation to the Buyer’s order and processing of the purchase to comply with legal data protection regulations to ensure adequate protection and security for customer data.

 

Visiting the website

The website of the Seller www.enginepartsonline.eu can be used without the need to provide personal data. Access data without reference to any particular person will be stored merely for the purpose of statistics; it will be automatically transmitted by the Buyer’s browser to the Seller’s server upon every access to the website. On the website of the Seller is collected the following information when visiting the Buyer: IP address, the pages was visited on website and how long for, Buyer's GPS location (where was permitted access to this), the internet browser, internet provider and devices the Buyer are using, the website address from which was accessed website, «Live chat» records, any information within correspondence that the Buyer send to the Seller. These data are stored separately from data entered by the Buyer manually.

The data collected in this way cannot be assigned to a specific person.

Order procedure

The Seller shall be entitled to collect, store, process, distribute to certain parties and use personal data of the Buyer (e.g. shipping service providers, Seller’s bank) within the framework of applicable data protection regulations.

For this purpose, the Buyer gives consent to collection, storage, processing, distribution and usage by the Seller of the necessary personal data entered in the course of order processing. The Buyer gives its consent to forwarding of personal data in certain cases to shipping service providers working on the Seller’s behalf and, if necessary in the particular case, to the Seller’s bank. Without the Buyer’s consent in this regard, the order cannot be carried out.

Personal data are the data that contain information regarding personal and financial situation of a certain or identifiable legal person. In particular, the following data will be obtained as part of purchase order processing: first name, last name, company name, VAT number, address (street, city, province, country, zip/postcode), delivery address, if different, banking details, phone number, e-mail address, website, password.

 

Purposes of collection, storage, processing, distribution and usage of data, including personal data

● remember who you are after you log in so that you do not need to authenticate at each click;

● monitor if our website is running with the high performance we are dedicated to providing;

● let you browse between products without having to start back from the home page at each click;

● remember if you put something in your shopping cart before you decide to checkout; and

● control that your data is processed securely.

 

 

Processing of your information

We use an external provider to run our store, BigCommerce, https://www.bigcommerce.com/

BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here (https://www.privacyshield.gov/participant?id=a2zt0000000TN78AAG&status=Active) on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.

Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services:

 

Google Analytics, Google AdWords

Google LLC (“Google”), located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, https://policies.google.com/privacy?hl=en

https://policies.google.com/privacy?hl=en

Braintreepayments.com (Braintree is a service of PayPal)

PayPal (Europe) S.a.r.l. et Cie, S.C.A. legal address 22-24, boulevard Royal L-2449 Luxembourg Luxembourg (G-D) Phone: +352 26 63 91 00

https://www.braintreepayments.com/en-lt/legal/braintree-privacy-policy

Live Chat

Smartsupp.com, s.r.o., Company reg. no.: 03668681, VAT ID: CZ03668681, Milady Horakove 13, Brno, 602 00, Czech Republic

https://www.smartsupp.com/help/privacy/

Email marketing service

Mailchimp.com is owned by Rocket Science Group // 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308

https://mailchimp.com/legal/privacy/

 

Usage of cookies

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

 

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.

List of cookies:

 

Cookie name

Lifetime

Service

Description

_gat, _gat_*

Session

Google.com, Google Analytics

These cookies are set by Google and are used to collect information about how visitors use our website, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

_ga

2 years

_gid

1 day

ads/ga-audience

Session

Google.com., Google AdWords

This cookie is installed by Google and used to gather information about how visitors use our website when they came to the web site for advertising.

STORE_VISITOR

1 day

BigCommerce.com, e-commerce platform

These cookies store information on how visitors use the website. They also store information that the user has inputted and tracks the movements of the user within the website.

SHOP_SESSION_TOKEN

6 days

fornax_anonymousId

10 years

beacon_vid

Session

beacon_vis

Session

beacon_reftyp

Session

beacon_id

Session

beacon_typ

Session

beacon_ratr

Session

beacon_lnd

Session

beacon_ref

Session

AKDC

Session

Braintreepayments.com (Braintree is a service of PayPal)

This cookie is installed by PayPal and is used to connect the Buyer to the payment system to pay for orders on the website.

akavpau_ppsd

Session

ssupp.vid

180 days

Smartsupp.com, Live Chat

These cookies support our live chat function on the website.

ssupp.chatid

Session

AWSELB

Session

landing_site

Session

Mailchimp.com, email marketing service

This cookie is used to launch the Mailchimp mailing system application on the website.

 

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

 

Confirmation by e-mail

The Buyer gives his consent, which maybe withdrawn by him at any time at his discretion, to the Seller to use without restrictions the entered personal data by e-mail as part of order confirmation, in particular the Buyer’s address and bank details. The Buyer undertakes that he or somebody authorized by him is the only person who can access his e-mail account. The Buyer is aware that only limited confidentiality can be guaranteed for unencrypted e-mails.

 

Partial Purchases

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

 

Connection with social networks

Facebook

Plug-ins of the social network Facebook are integrated in this website. These can be recognized by Facebook logo or the “Like” button.

When the Buyer visits the website, a direct connection is made to Facebook. A notification is sent to Facebook of the Buyer’s visiting the website with information on IP address. If you click on the “Like” button while you are logged in with Facebook, you can be linked to the website content on your Facebook profile. This allows Facebook to assign the visit to our website with your user account. If you do not wish to have this, simply log out from your Facebook user account. Further information in this regard can be found in the Facebook data protection declaration under https://www.facebook.com/policy.php.

 

Google +1

You can use the Google +1 button to publish information worldwide. Google stores both the information that you have given a recommendation for certain content and the information regarding the website that you viewed when clicking +1. Your recommendation can be shown as reference in Google services together with your profile name and your photograph, such as in search results or in your Google profile, or at other points in websites and advertisements in the Internet.

Google records information regarding its +1 activities in order to improve Google services for you and others. To use the Google +1 button, you require a Google profile, which must contain at least the name selected for the profile. This name will be used in all Google services. In certain cases, this name can also replace another name, which you have used in dividing the content through your Google account. The identity of your Google profile can be shown to users that know your e-mail address or who have other identifying information relating to you.

In addition to the purposes of use explained above, the information you provide will be used according to the applicable Google data protection regulations. Google will possibly publish summarized statistics relating to the +1 activities of its users or provide these to users and partners, such as publishers, advertisers or associated websites. https://www.google.com/intl/en/policies/privacy/

 

 Twitter

Functions of the Twitter service are integrated into our website. These functions are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Through the use of Twitter and the “re-tweet” function, the web pages you visit are linked to your Twitter account and made known to other users. These data are also transmitted to Twitter. Please note that we as the providers of the site receive no information about the content of the transmitted data or the use of these by Twitter. For more information, please refer to the Twitter privacy statement at http://twitter.com/privacy. You can check your Twitter privacy settings in the account settings https://twitter.com/settings/personalization.

Newsletter

As a customer you have the option to sign up for our newsletter. By entering you agree to receive a newsletter to your e-mail address. There are two ways to sign up for our newsletter.

1. During the checkout of the order.

2. Using a field 'Subscribe to our newsletter' on the right bottom of each page. 

 The unsubscribe button will always be in the footer of an actual newsletter sent out. Unsubscribe will not be present in the initial email sent out to confirm subscription though. 

Other use of data

There shall be no other use or forwarding of personal data to any third party, unless the user has given his express consent to this in advance or the Seller is obliged by law to make the data in question available.

Data management

You have specific rights concerning your personal data that we are honored to enforce without undue delay: access, correct, erasure, port, object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us. We will be more than happy to help.

The Buyer can at any time withdraw the consent he formerly granted regarding storage and use of his personal data.

Your request is to be addressed to:

TS CENTRAS

Metalo st.10, Vilnius, Lt-02190, Lithuania,

info@enginepartsonline.eu, admin@enginepartsonline.eu

Data Privacy Leader: Marius Vericas, director.

Personal data of the Buyer necessary for processing of the purchase order placed before the cancellation is received shall be deleted only after this purchase order has been executed.

 

Information on stored data

The user is entitled at any time to access the personal data stored by TS CENTRAS regarding his person at no cost. This information shall be provided through the access to the personal account or as an answer to the request in writing. The request for information is to be submitted using the e-mail address indicated by the user to: info@enginepartsonline.eu, admin@enginepartsonline.eu.

The Buyer undertakes not to transfer its connection data to any third parties. In case of data loss the Buyer shall immediately inform the Seller via e-mail info@enginepartsonline.eu, admin@enginepartsonline.eu.

In case of data change in the Buyer’s registration form, the Buyer shall update it immediately.

 

Duration of data storage

We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

 

Letters of complaint

If you have any privacy complaint, you have the right to lodge a complaint with our supervisory authority:

Lithuania

State Data Protection Žygimantų str. 11-6a 011042 Vilnius Tel. + 370 5 279 14 45 Fax +370 5 261 94 94 e-mail: ada@ada.lt Website: http://www.ada.lt/

Art 29 WP Member: Mr Raimondas Andrijauskas, Director of the State Data Protection Inspectorate

Art 29 WP Alternate Member: Ms Neringa KAKTAVIČIŪTĖ-MICKIENĖ, Head of Complaints Investigation and International Cooperation Division